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Returns & Refund Policy
At Bhavam, every sacred offering is prayerfully prepared, carefully checked, and securely packed before it begins its journey to you. We take great care to ensure that your Bhavam offering reaches you safely and respectfully.
Our Simple Return Promise
If your product is damaged when you receive it, please don't worry. Our return and replacement process is simple and easy.
Important: We accept returns or replacements only for products received damaged.
Returns are not accepted for change of mind, personal preference, incorrect selection, or after-use concerns.
Just 3 Simple Steps
1
Record a Short Unboxing Video
Please record a 10–15 second video while opening your package. This helps us clearly verify the condition of the offering at the time of delivery.
2
Contact Us Within 48 Hours
If the product has arrived damaged, simply reach out to us within 48 hours of delivery.
Please share:
- Order Number
- 10–15 second unboxing video
- Clear photos of the product and packaging
3
We Take Care of the Rest
Once we verify the concern, our team will guide you through the process and arrange an appropriate replacement or refund, as applicable.
A Small Request from Bhavam
Because every Bhavam offering is carefully prepared and handled before dispatch, the unboxing video helps us understand exactly what happened during delivery and resolve your concern quickly.
Your Faith Matters to Us
If your Bhavam offering reaches you damaged, simply let us know — we're here to help.
